Universal Assistance

I want to thank this company for Lauri's work. She's a professional worker, driven and eager to do things right despite the difficulties. Her attitude and empathy speak volumes. I'm convinced she'll do very well in life with this attitude. Thanks to her and to Universal Assistance.

I needed to paint the dining room, as I had a water leak in it and needed to paint the stained walls. I called to make an appointment, and Esteban was very kind and arranged for me to do the same day. They sent Rober, very professional, and advised me at every step. The finish was superb. You can tell they're good professionals and a reputable company. I would definitely hire them again!

Perfect service! My water heater broke just the day before I left for my trip. This company was recommended to me because of how quickly they respond to customer requests. I contacted Universal and Esteban helped me, explaining all the steps to follow. First thing the next day, one of their technicians came to replace the heater, and in just over an hour, the problem was resolved. This company will definitely be my go-to for these cases in the future.

Small repair service (silicone, faucets, etc.) with great professionalism. Thank you to Jimmy for punctuality, speed and cleanliness.

Yesterday, I called my insurance company about a damp problem in my bathroom and contacted this company. Esteban, a very friendly guy, helped me handle the incident immediately and without any problems. The next day, I had a technician at my house to fix the problem. He had to chip away at the wall to see the source of the problem and found that the bathtub wasn't properly sealed, and every time we showered, water was leaking, which ended up causing the damp. He repaired the affected area and, together with the carpenter, finished fixing the problem, leaving the wall in perfect condition and the bathtub properly sealed. I really liked the service I received from the technicians and the efficiency and speed with which this company resolved my incident.

Quick and efficient response. I called about a leak that was causing damage to my neighbor's house, and they came right away. The next day, they were already calling me back to inquire about the neighbor's damage. Rosa, the lady who answered the phone, was very efficient and provided excellent service.

Fast service (Friday through Monday) and very punctual for the appointment. Professional, attentive to detail, very pleasant, and polite. Very efficient in solving a problem in a difficult-to-access location. It's a pleasure to find professionals like Roxana; which, unfortunately, isn't always the case.

Good afternoon, I would especially like to thank Mariam for her attention. She was very kind and prompt in arranging for a repairman to fix the water leaks I was experiencing. Her commitment and willingness are evident, which made everything much easier.

Excellent service! I was served by a very friendly woman, Mariam, I think. She treated me with great professionalism from the first time I contacted them, and they solved my problem. The repair was quick and efficient. I recommend them 100%.

I called the insurance company yesterday because I had a problem at home! And Marian helped me! Not only did she solve my problem, but she was also concerned and treated me wonderfully from the start! I highly recommend them; they are excellent professionals in both customer service and repairs! Thank you so much!

After searching for several companies that could fix the damage to my home, I finally found an insurance company that is responsible, attentive to the customer, and provides solutions. I'm very grateful for the result, and especially for Mariam. She was present throughout the entire process.

I am very happy with the repair they did to my house. They were fast, efficient and left everything perfect. Additionally, customer service was excellent. Maryam, who answered me on the phone, was very kind and patiently answered all my questions. It's nice to find professionals like this. I will repeat without a doubt!